VA TelePhysical Therapy provides remote access to physical therapy for eligible veterans.

Specialized treatments like pelvic floor therapy can be delivered virtually.

Veterans need a referral from their VA provider to schedule telehealth sessions.

Most telehealth physical therapy visits have no copay for enrolled veterans.

VA TelePhysical Therapy: Access Care at Home for Veterans

What Is VA TelePhysical Therapy?

VA TelePhysical Therapy is a telehealth service that allows veterans to receive physical therapy from licensed VA providers without leaving their homes. This program covers a range of treatments, including specialized care such as pelvic floor therapy, musculoskeletal rehabilitation, and post-surgical recovery support.

The service is part of the VA's broader telehealth initiative, which aims to make healthcare more accessible for veterans who face mobility, transportation, or geographic challenges. TelePhysical Therapy sessions are conducted via secure video platforms, ensuring privacy and compliance with HIPAA regulations.

Who Is Eligible for VA TelePhysical Therapy?

Any veteran enrolled in VA health care may be eligible for TelePhysical Therapy, provided their condition is appropriate for remote treatment. Eligibility is determined by your VA primary care provider or a VA physical therapist. Common conditions treated include chronic pain, post-operative recovery, pelvic floor dysfunction, and limited mobility.

If you are not yet enrolled in VA health care, you can apply online using VA Form 10-10EZ or visit your local VA medical center. For more information on VA healthcare enrollment and eligibility, see our explainers page.

How to Schedule a TelePhysical Therapy Session

To get started, contact your VA primary care provider and request a referral for TelePhysical Therapy. If approved, you will be contacted by the VA physical therapy department to schedule your first virtual session. Most appointments are conducted using the VA Video Connect platform, which works on smartphones, tablets, or computers with internet access.

Request a referral from your VA provider
Ensure you have a device with camera and internet
Download or access the VA Video Connect platform
Confirm your appointment details and test your connection before the session

If you need technical assistance, the VA offers support at 1-866-651-3180 or through the My HealtheVet portal.

What to Expect During a TelePhysical Therapy Visit

During your session, a VA physical therapist will assess your condition, demonstrate exercises, and provide personalized guidance. You may be asked to perform movements or stretches on camera. The therapist will monitor your progress and adjust your treatment plan as needed.

For specialized care such as pelvic floor therapy, sessions are conducted with sensitivity and privacy. The therapist may provide education, self-management techniques, and home exercise programs tailored to your needs. Follow-up appointments can be scheduled as necessary.

Costs, Coverage, and Additional Resources

TelePhysical Therapy is covered as part of VA health care benefits. There are no copays for telehealth physical therapy visits for most veterans. If you have questions about coverage or potential costs, contact your VA facility's billing office or review the VA claims hub.

For more information on maximizing your VA benefits, including how telehealth can impact your disability rating or ongoing care, visit our disability ratings hub or browse our topic explainers.