What Is VA Suicide Prevention Telehealth?

The Department of Veterans Affairs (VA) has expanded telehealth services to provide suicide prevention care to all eligible veterans, regardless of where they live. This means you can now access mental health support from your home, using a computer, tablet, or phone. The goal is to reduce barriers—like distance, transportation, or stigma—that keep veterans from getting help.

Telehealth for suicide prevention includes confidential video or phone sessions with VA mental health professionals. You can discuss your concerns, receive counseling, and get referrals for additional care as needed. This service is available through the VA's nationwide network, including for those in rural or remote areas.

Who Is Eligible for VA Telehealth Suicide Prevention?

If you are enrolled in VA health care, you are eligible for telehealth mental health services, including suicide prevention care. If you are not yet enrolled, you can apply using VA Form 10-10EZ (Application for Health Benefits). Veterans in crisis can also contact the Veterans Crisis Line at 988 (press 1) for immediate help, even if not enrolled.

Family members or caregivers concerned about a veteran's mental health can encourage them to reach out or can call the VA for guidance. Some telehealth services may also be available through TRICARE or community care, especially for recently separated service members.

How to Access VA Telehealth for Suicide Prevention

  • Step 1: Enroll in VA health care, if you haven't already. Use VA Form 10-10EZ online, by mail, or in person at a VA facility.
  • Step 2: Schedule a telehealth appointment. Call your local VA medical center or use the My HealtheVet portal to request mental health services.
  • Step 3: Prepare for your appointment. You’ll need a device with internet access (smartphone, tablet, or computer). The VA can provide technology support or even lend devices to veterans who qualify.
  • Step 4: Attend your telehealth session. Sessions are private and follow all HIPAA privacy regulations (see 38 CFR § 17.31).

For urgent help, the Veterans Crisis Line is available 24/7 by calling 988 and pressing 1, or by texting 838255.

What to Expect from Telehealth Suicide Prevention Care

During a telehealth session, you’ll speak with a VA mental health provider about your concerns. They may provide counseling, safety planning, medication management, or referrals for in-person care if needed. All care is confidential and tailored to your needs.

If you live far from a VA facility, telehealth eliminates travel time and costs. The VA can also coordinate with community providers if you need local support. You can continue to use telehealth for ongoing care, or combine it with in-person visits as appropriate.

Additional Resources and Next Steps

Telehealth is a powerful tool for veterans facing mental health challenges. If you or someone you know is struggling, take the first step—reach out to the VA or the Veterans Crisis Line today.