Understanding the Risk: What Are 'Claim Sharks'?

Recently, Nevada advocates have warned veterans about so-called 'claim sharks'—unaccredited individuals or businesses charging steep fees to help veterans file VA disability claims. These agents often promise quick results or higher ratings, but their involvement can lead to unnecessary costs, delays, or even jeopardize your claim.

According to 38 CFR § 14.629, only VA-accredited representatives, attorneys, or agents are legally permitted to assist veterans with claims for a fee. Using unaccredited help can violate VA rules and put your benefits at risk.

Who Can Legally Help With VA Claims?

Veterans should seek help only from accredited representatives. These include:

  • Veterans Service Organizations (VSOs): Groups like DAV, VFW, and American Legion offer free, expert help with claims and appeals.
  • VA-accredited attorneys: Lawyers who have passed VA's accreditation process and are listed in the VA's searchable database.
  • VA-accredited claims agents: Non-attorney professionals who have completed VA training and are authorized to assist for a regulated fee.

You can verify accreditation using the VA’s official search tool. Never pay upfront for help with initial claims—most legitimate representatives only charge (if at all) after a successful appeal, and fees are capped by law (20-33% of retroactive benefits).

How to File a VA Disability Claim Safely

To start your disability claim, use VA Form 21-526EZ (Application for Disability Compensation and Related Compensation Benefits). You can file online through VA.gov, by mail, or in person at a VA office. Accredited VSOs can help you fill out forms for free.

Gather your service treatment records, medical evidence, and any supporting documents. If you need help, contact a VSO or accredited agent. Do not share sensitive information with anyone who cannot prove their accreditation.

Appeals and the Dangers of Unaccredited Help

If your claim is denied, you have the right to appeal. Accredited representatives can help you file a Notice of Disagreement or request a Higher-Level Review. Be wary of anyone who promises guaranteed results or demands high fees upfront for appeals assistance.

Appeals can be complex, but free help is available. Visit our VA claims hub or topic explainers for step-by-step guides and resources.

What To Do If You’ve Been Targeted

If you suspect you’ve been approached by a 'claim shark' or have already paid for unaccredited help, report the incident to the VA Office of General Counsel at (202) 461-7699 or by email at OGCAccreditationMailbox@va.gov. You can also contact your state’s attorney general for consumer protection assistance.

Always remember: accredited help is safe, effective, and often free. Protect your benefits by verifying credentials and avoiding high-fee, unaccredited agents.